Special Events Refund Policy

  • There are no refunds or exchanges on any special event tickets unless otherwise noted for a specific event
  • Tickets will not be replaced if lost, stolen or unused
  • Tickets must be purchased or reserved in advance for a specific date and time; tickets are limited 
  • Tickets are not refunded for any inclement weather including but not limited to snow, wind, rain, mud, cold or extreme temperatures
  • In the event of a closure or cancellation due to weather, ticket holders will be notified by email 
  • Refunds will not be given for dissatisfaction with any event, as opinions are subjective
  • Plants purchased at our Spring Plant Sale and Fall Plant & Bulb Sale will not be refunded if they wither after the event
  • Event ticket purchases are non-transferable to another event or Gardens education class

This policy is applicable for:
Spring Plant Sale, Evenings al Fresco, York Street Summer Concert Series, Lavender Festival, Hop Festival, Corn Maze, Pumpkin Festival, Fall Plant & Bulb Sale, Ghosts in the Gardens - Open Air Scare, Glow at the Gardens, Trail of Lights and Blossoms of Light

Sign up for our e-newsletters!