Membership FAQ

General Questions

What is the best level of membership if I want to bring my whole family?

Members have several options.­­ The Friends & Family level allows a total of 6 people entry per visit. That is the member cardholder plus 5 guests or both member cardholders plus 4 guests. Your guests can include family members and/or friends.

How do I claim my guest passes and what are the constraints?

Redeem your guest passes online while booking your member tickets for York Street or Chatfield Farms. Passes are specific to each location and cannot be transferred.

Individual, Individual Plus, Friends & Family and Gardens Plus memberships receive:

  • 3 one-time-use guest passes to York Street and 3 one-time-use guest passes to Chatfield Farms

Supporter and above memberships receive:

  • 4 one-time-use guest passes to York Street and 4 one-time-use guest passes to Chatfield Farms

Do I qualify for a $10 discount on my yearly membership payment?

If you are a student with a valid school ID, a senior aged 65 years or over, or have a valid military ID, you are eligible to receive $10 off any level of membership. Discounts are available over the phone by calling our Membership Department at 720-865-3500.

As a member, can I get free admission to any of the special events?

Members receive discounted admission to many special events and educational courses.

How do I get my membership card(s)?

Access digital membership card(s) by downloading the Denver Botanic Gardens mobile app on any Apple iOS or Android smartphone. Your member number can be found in your membership purchase confirmation email or you may email us at info@botanicgardens.org to obtain you membership number.

I frequently visit other botanic gardens throughout the country. Is there a reciprocal membership program?

Yes, you can enjoy special admission privileges and discounts at over 300 participating gardens, arboreta, and other cultural sites across North America, located in 48 states, Canada and the Caribbean. See a list of participating gardens and guidelines about how to take advantage of your Reciprocal Admissions Program benefits.

What is the tax deductibility of memberships?

As a nonprofit organization, the Gardens is required by the IRS to provide written disclosure of the fair market value of benefits received. The maximum tax-deductible portion of memberships is as follows: Individual $55; Individual Plus $65, Friends & Family $90; Gardens Plus $175; Supporter $350; Patron $650; Four Seasons $1,250; Director’s Circle $2,500; Garden Leader $5,000; President’s Circle $10,000.

Cheesman Gate Fob

A fob allows members to gain access through the Cheesman Gate during general admission hours. 

Fob FAQ

How do I get a fob?

New fobs can only be purchased in person at any of our admission desks at our York Street location and are subject to availability. Stop by during your next visit or call our Resource Center at 720-865-3500 to check availability. A new or replacement fob is $25.

You can renew your current fob online or by phone at 720-865-3500. A fob renewal is $10 in addition to the cost of the membership renewal. Please allow up to three business days to process a fob renewal.

When will my fob be active?

New fobs purchased in person at any of our York Street location admission desks are immediately active. Renewed fobs will be activated within three business days.

Who can use the fob?

Fobs may only be purchased and used by active members of the Gardens. This is an added benefit of membership for all levels. Non­-members or lapsed members may not purchase or renew fobs unless a membership is also processed at the time of the transaction. By purchasing a fob, you agree to take responsibility for any misuse.

Where may I use it?

The fob will only work on the Cheesman Gate entrance at our York Street location, located on the west side of the Gardens.  It cannot be used on any other keypad, door or gate within the Gardens. Wave the fob in front of the electronic pad on the gate frame to gain access through the Cheesman Gate. Please make sure the gate is securely closed after you enter or exit the Gardens.

When can I use it?

Fobs are only activated during regular Gardens hours. They will not allow access during concerts or special events, prior to opening if we have a delayed opening due to weather conditions or after we’ve closed on an early closure date.

How many people may I bring in with my fob?

Entry is limited to the number of people you are normally allowed with your membership.

What if I lose my fob? May I get a refund?

Fobs are non­-refundable. If you lose your fob, please contact the Gardens’ Membership Department at 720-­865-­3500 so we can deactivate it immediately. Replacements cost $25 per fob.

Why won’t my fob work?

Fobs are deactivated when a membership expires or if a fob was not renewed along with a membership. If a fob is reported stolen or lost or if there has been recorded misuse a fob will be deactivated prior to membership expiration. We will notify you via email when we deactivate the fob if stolen/lost or recorded misuse.

Is there a renewal fee?

A fob renewal costs $10 in addition to the cost of a membership renewal. Make sure to add Member Fob - Renew at time of check-out to avoid a lapse in fob access. This fee helps maintain the fob system.

Do I need to live in the neighborhood to get a fob?

No, anyone who is an active member and wishes to purchase a fob may do so.

For more information about fobs, please call 720­-865-­3500 or email membership@botanicgardens.org.

Music at the Gardens

Experience Music at the Gardens presented by UMB Bank in 2022 with the Summer Concert Series and Evenings al Fresco at York Street. Traditional concerts return to the UMB Bank Amphitheater as well as more intimate weeknight performances throughout the Gardens during Evenings al Fresco.

Summer Concert Series FAQ

I became a member to get concert tickets, but couldn’t get tickets to the show of my choice. Is my membership refundable?

Memberships are non­-refundable and do not guarantee tickets to any event or concert.

Can I buy Evenings al Fresco and Summer Concert Series tickets at the same time?

No. The Summer Concert Series uses ShowClix as the official ticket vendor and can be accessed through concerts.botanicgardens.org. Denver Botanic Gardens member information and log-in won’t be valid on that site. For Evenings al Fresco, you can purchase tickets by logging into our online catalog with your member email and password.

How many tickets can I purchase as a member?

You may purchase up to six tickets per concert.

When do I have access to tickets?

Tickets are released by membership level daily. Visit "purchasing by member level" to see when you’ll have access to tickets.

How do I access member tickets and prices?

Access codes are emailed to active members two weeks prior to the beginning of member ticket sales. New or renewing members will receive information in their confirmation emails. If you did not receive an email, please contact our Resource Center at 720-865-3500 (daily, 9 a.m. – 5 p.m.).

Can I get my money back if it rained on my concert day?

Concert tickets are non­-refundable. Concerts are held rain or shine.

Evenings al Fresco FAQ

Can I buy Evenings al Fresco and Summer Concert Series tickets at the same time?

No. The Summer Concert Series uses ShowClix as the official ticket vendor and can be accessed through concerts.botanicgardens.org. Denver Botanic Gardens member information and log-in won’t be valid on that site. For Evenings al Fresco, you can purchase tickets by logging into our online catalog with your member email and password.

How many tickets can I purchase as a member?

You can purchase up to six member priced tickets per evening.

When do I have access to tickets?

All levels of membership have access to tickets starting the first day of member ticket sales. Visit Music at the Gardens for the most up to date information on sale dates.

Do I need an access code to purchase tickets?

No, you do not need an access code for Evenings al Fresco tickets. To access member priced tickets, log into our online catalog with your member email and password.

Can I get my money back if it rained on my Evenings al Fresco day?

Evenings al Fresco tickets are non­-refundable. This event is held rain or shine.

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