Membership FAQ

General Questions

What is the best level of membership if I want to bring my whole family?

Members have several options.­­ Dual Plus allows a total of 4 people entry per visit, including any member(s). The Friends & Family level allows a total of 6 people entry per visit. Your guests can include family members and/or friends.

How do I claim my one-time guest passes and what are the guidelines?

Guest passes are digital and can be redeemed while booking your member tickets online, by phone, or in person. Passes are specific to York Street or Chatfield Farms and cannot be transferred. Guest passes apply to general admission only. 

Individual Plus, Dual Plus, Friends & Family and Gardens Plus memberships receive:

  • 3 one-time-use guest passes to York Street and 3 one-time-use guest passes to Chatfield Farms

Supporter and above memberships receive:

  • 4 one-time-use guest passes to York Street and 4 one-time-use guest passes to Chatfield Farms

Do I qualify for any discounts on my annual membership payment?

By purchasing online, you’ll automatically get a $10 discount on your membership! 

If you renew in person or over the phone, you are eligible for a $10 discount on any level of membership if you are a student with a valid school ID, a senior aged 65 years or over, or have a valid military ID. Discounts are available over the phone by calling our Membership Department at 720-865-3500, 9 a.m. – 5 p.m. daily, or at the admissions desk or ticket booth at York Street or Chatfield Farms.

As a member, can I get free admission to any of the special events?

Members receive discounted admission to many special events and educational courses. Members also receive first access to purchasing tickets for our popular special events including Summer Concert Series, Glow at the Gardens and Blossoms of Light.

How do I get my membership card(s)?

Access digital membership card(s) by downloading the Denver Botanic Gardens mobile app on any Apple iOS or Android smartphone. Your member number can be found in your membership purchase confirmation email or you may email us at to obtain you membership number.

I frequently visit other botanic gardens throughout the country. Is there a reciprocal membership program?

Yes, you can enjoy special admission privileges and discounts at over 300 participating gardens, arboreta, and other cultural sites across North America, located in 48 states, Canada and the Caribbean. See a list of participating gardens and guidelines about how to take advantage of your Reciprocal Admissions Program benefits.

What is the tax deductibility of memberships?

As a nonprofit organization, the Gardens is required by the IRS to provide written disclosure of the fair market value of benefits received. Membership levels up to and including Four Seasons ($1,275) are fully tax deductible. 

Cheesman Gate Fob

A fob allows members to gain access through the Cheesman Gate during general admission hours. 


How do I get a Cheesman Gate fob?

New fobs can only be purchased in person at any of our admission desks at our York Street location and are subject to availability. Stop by during your next visit or call our Resource Center at 720-865-3500 to check availability. A new or replacement fob is $35.

You can renew your current fob online or by phone at 720-865-3500. A fob renewal is $15 in addition to the cost of the membership renewal. Please allow up to three business days to process a fob renewal.

When will my fob be active?

New fobs purchased in person at any of our York Street location admission desks are immediately active. Renewed fobs will be activated within three business days.

Who can use the fob?

Fobs may only be purchased and used by active members of the Gardens. This is an added benefit of membership for all levels. Non­-members or lapsed members may not purchase or renew fobs unless a membership is also processed at the time of the transaction. By purchasing a fob, you agree to take responsibility for any misuse.

How do I use my fob?

The fob will only work on the Cheesman Gate entrance at our York Street location, located on the far west side of the Gardens. It cannot be used on any other keypad, door or gate within the Gardens. Touch the fob to the front of the electronic pad on the gate frame and wait for a green light to gain access through the Cheesman Gate. Please make sure the gate is securely closed after you enter or exit the Gardens.

Directions: Denver Botanic Gardens Back Gate - Google Maps

When can I use it?

Fobs are only activated during regular Gardens hours. They will not allow access during concerts or special events, prior to opening if we have a delayed opening due to weather conditions or after we’ve closed on an early closure date.

How many people may I bring in with my fob?

Entry is limited to the number of people you are normally allowed with your membership.

What if I lose my fob? May I get a refund?

Fobs are non­-refundable. If you lose your fob, you can purchase a replacement in person for $35 per fob at the York Street Bonfils-Stanton Visitor Center.  

Why won’t my fob work?

Fobs are deactivated when a membership expires or if a fob was not renewed along with a membership. If a fob is reported stolen or lost or if there has been recorded misuse, it will be deactivated prior to membership expiration. If you are having issues with your fob, please contact the Gardens’ Resource Center at 720-865-3500 or stop by the York Street Bonfils-Stanton Visitor Center during general admission hours. 

Is there a renewal fee?

A fob renewal costs $15 in addition to the cost of a membership renewal. Make sure to add Member Fob - Renew at time of check-out to avoid a lapse in fob access. This fee helps maintain the fob system.

Do I need to live in the neighborhood to get a fob?

No, anyone who is an active member and wishes to purchase a fob may do so.

For more information about fobs, please call 720­-865-­3500 or email

Summer Concert Series FAQ

I became a member to get concert tickets, but couldn’t get tickets to the show of my choice. Is my membership refundable?

Memberships are non­-refundable and do not guarantee tickets to any event or concert.

How many tickets can I purchase as a member?

You may purchase up to six tickets per concert.

When do I have access to tickets?

Tickets are released by membership level daily. Visit membership levels to see when you’ll have access to tickets.

How do I access member tickets and prices?

Access codes are emailed to active members prior to the beginning of member ticket sales and the morning of your membership level’s access. New or renewing members will receive information in their confirmation emails. If you did not receive an email, please contact our Resource Center at 720-865-3500 (daily, 9 a.m. – 5 p.m.).

Can I get my money back if it rained on my concert day?

Concert tickets are non­-refundable. Concerts are held rain or shine.

Evenings al Fresco FAQ

How many tickets can I purchase as a member?

You may purchase up to six member priced tickets per evening.

When do I have access to tickets?

All levels of membership have access to tickets starting the first day of member ticket sales. 

Do I need an access code to purchase tickets?

No, you do not need an access code for Evenings al Fresco tickets. To access member priced tickets, log into our online catalog with your member email and password.

Can I get my money back if it rains on my Evenings al Fresco day?

Evenings al Fresco tickets are non­-refundable. This event is held rain or shine.

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