Membership FAQ

General Questions

What is the best level of membership if I want to bring my whole family?

Members have several options.­­ The Friends & Family level allows a total of six people entry per visit. That is the member cardholder plus 5 guests or both member cardholders plus 4 guests. Your guests can include family members and/or friends.

Do I qualify for a $10 discount on my yearly membership payment?

If you are a student with a valid school ID, a senior aged 65 years or over, or have a valid military ID, you are eligible to receive $10 off any level of membership. Discounts are available over the phone by calling our Membership Department at 720-865-3500.

As a member, can I get free admission to any of the special events?

Members receive discounted admission to many special events and educational courses.

How do I get my membership card(s)?

New Members: Your membership card will not be mailed, but will be available for pick-up upon your next visit.
Renewing Members: Your permanent membership card(s) are valid as long as you are an active member and will not be replaced each year. If you have lost or misplaced your membership card, please speak with Visitor Services staff upon your next visit.

I frequently visit other botanic gardens throughout the country. Is there a reciprocal membership program?

Yes, you can enjoy special admission privileges and discounts at over 300 participating gardens, arboreta, and other cultural sites across North America, located in 48 states, Canada and the Caribbean. See a list of participating gardens and guidelines about how to take advantage of your Reciprocal Admissions Program benefits.

What is the tax deductibility of memberships?

As a nonprofit organization, the Gardens is required by the IRS to provide written disclosure of the fair market value of benefits received. The maximum tax-deductible portion of memberships is as follows: Individual $55; Individual Plus $65, Friends & Family $90; Gardens Plus $175; Supporter $350; Patron $650; Four Seasons $1,250. Please contact the development office at 720-865-3644 for information regarding Director's Circle, Garden Leader and President’s Circle memberships.

Cheesman Gate Fob

Admission will not be available to fob holders through Cheesman Gate until COVID-19 restrictions are eased. We will notify fob holders when entry becomes available again.

How do I get a fob?

You can purchase a member fob at the Visitor Services desk, by phone 720-865-3500 or online.

When will my fob be active?

If you purchase your new fob in person, it is activated immediately. New fobs purchased online or over the phone, and fobs which are renewed, will be activated within 72 hours.

Who can use the fob?

Fobs may only be purchased and used by active members of the Gardens. This is an added benefit of membership for all levels. Non­-members or lapsed members may not purchase or renew fobs unless a membership is also processed at the time of the transaction. By purchasing a fob, you agree to take responsibility for any misuse. A new fob fee is $25 or $10 to renew an existing fob.

Where may I use it?

The fob will only work on the Cheesman Gate entrance at our York Street location. It cannot be used on any other keypad, door or gate within the Gardens. Wave the fob in front of the electronic pad on the gate frame to gain access through the Cheesman Gate. Please make sure the gate is securely closed after you enter or exit the Gardens.

When can I use it?

Fobs are only activated during regular Gardens hours. They will not allow access during concerts or special events, prior to opening if we have a delayed opening due to weather conditions or after we’ve closed on an early closure date.

How many people may I bring in with my fob?

Entry is limited to the number of people you are normally allowed with your membership.

What if I lose my fob? May I get a refund?

Fobs are non­-refundable. If you lose your fob, please contact the Gardens’ Membership Department at 720-­865-­3500 so we can deactivate it immediately. Replacements cost $25 per fob.

Why won’t my fob work?

Fobs may be deactivated if they’re reported stolen or lost, when there has been recorded misuse or when a person’s membership expires. We will notify you via email when we deactivate the fob.

Is there a renewal fee?

A $10 annual fee will be charged upon your next membership renewal. This fee helps maintain the fob system.

Do I need to live in the neighborhood to get a fob?

No, anyone who is an active member and wishes to purchase a fob may do so.

For more information about fobs, please call 720­-865-­3500 or email membership@botanicgardens.org.

Concerts

IMPORTANT: The 2020 Summer Concert Series has been canceled. The series was presented by UMB Bank and produced in partnership with Swallow Hill Music. Denver Botanic Gardens and Swallow Hill Music look forward to, and are preparing for, the day when music is again in full bloom at the Gardens.​

I became a member to get concert tickets, but couldn’t get tickets to the show of my choice. Is my membership refundable?

Memberships are non­-refundable and do not guarantee tickets to any event or concert.

How many tickets can I purchase as a member?

You may purchase up to six tickets per concert.

Can I get my money back if it rained on my concert day?

Concert tickets are non­-refundable. Concerts are held rain or shine.

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