The 70-year tradition goes online in 2020 to offer a limited selection of plants, as well as a sampling of products from the Shop at the Gardens. Orders placed online will be available for drive-thru pick-up at the Gardens’ York Street location. A reduced inventory of plants will be available from the following divisions: Aquatics; Container Garden in a Bag; Fruits, Berries & Vegetables; Grown at the Gardens; Herbs; Houseplants; Plant Select®; Rock Alpine; Seeds; Specialty Succulents; and Summer Bulbs.
The shopping period for Spring Plant Sale has now closed.
Timed and socially distanced order pick-up will take place May 6-9 on the top deck of the parking structure. Denver Botanic Gardens staff will load purchases to encourage social distancing. For everyone’s safety, we ask that if you are feeling ill or symptomatic that you please send someone else to pick up your order on your behalf.
Important links and information
- Member and volunteer shopping begins 10 a.m. Tuesday, April 28, and online shopping closed Friday, May 1, at 4 p.m.
- On Monday, May 4, you will receive an email with your designated pick-up time between May 6-9.
- Plant pick-up will be rain or shine. No returns or exchanges.
What happens if some plants I ordered are not available?
If plants in your order are not available at the time your order is prepared, you will be automatically issued a refund for those items, along with an email notification. Please allow several days for a credit to appear on your statement.
If a plant I order is not available, will a similar plant be substituted?
No, we are unable to make substitutions.
When will my order be ready?
You will receive an email on May 4 outlining the details for your pick-up date and time between May 6-9. If an item purchased from the Shop is too large or heavy to be carried by one person, it will be held for future pickup once the Gardens has re-opened.
Where do I pick up my order?
You will pick up your order on the top deck of the parking garage at the Gardens’ York Street location during your designated pick-up time. For everyone’s safety, we ask that if you are feeling ill or symptomatic that you please send someone else to pick up your order on your behalf.
What do I need to say or show to pick up my order?
When you arrive at the Gardens, call the phone number posted in your parking spot. Tell the staff member the first and last name on the order, as well as the numbered spot you are parked in.
Can a family member pick up my order?
Yes, a member of your family may pick up your order, by giving your first and last name.
Will the plants be loaded into my car?
Yes, to maintain social distancing, you will be asked to remain in your vehicle. A staff member will load your plants into the trunk of your vehicle. Please have your vehicle organized and ready for loading prior to arrival at the Gardens. Staff reserves the right to refuse loading if your vehicle is not properly prepared to hold your order.
What if I am not available during the pick-up time assigned to me?
We will have limited opportunities for customers to change their pick-up time. If you or a family member are unable to get your order during the assigned time, please email email@example.com.
What happens if it is raining during my pick-up time?
Plant pick-up will occur rain or shine.
I don’t want the plants I ordered. What is your refund policy?
Plants will not be refunded after your order is placed. If a particular item is not available at the time your order is fulfilled, you will be refunded for that item.
Where do I get information about the plants I purchased?
Basic information about each plant is listed on the online store. For planting and care tips, we recommend reaching out to the CSU Extension Master Gardeners in your county. Learn more at cmg.colostate.edu. You can also email Colorado Master Gardeners at firstname.lastname@example.org with specific plant inquiries. Please allow 2-3 business days for a response as our staffing is currently limited.
What efforts are the Gardens taking in order to make sure this operation is safe?
Staff will wear gloves, masks and practice social distancing. Disinfectant spray will be regularly used.