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Membership Faqs

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Membership Department

Quick links

As a member, when will I be able to purchase concert tickets?
Concert tickets are offered to members first. In 2014, member-only sales begin on April 14. Visit our Summer Concert Series page for more details about ticket sales per membership level. Each level of membership is entitled to a specific sales date during priority week. Remember, your membership must be active and current as of April 9, 2014 with an expiration date of April 30, 2014 or later to qualify for this sale period.

If I become a member after April 9, 2014, when/how can I purchase concert tickets?
If renewing or purchasing your membership after April 9, you will be able to purchase concert tickets starting Monday, April 14 (depending on your membership level) at the reduced member price online or by phone.

Can I upgrade my membership after the lineup is announced?
If you would like to upgrade your active membership for concert tickets, you must do so by April 9, 2014. To discuss upgrade options, please contact Membership Services at 720-865-3525.

How do I purchase concert tickets?
Tickets can be purchased online or by phone on the designated membership level sales date beginning on April 14, 2014.

I'm a member and a concert sold out before I could purchase a ticket. What should I do?
Denver Botanic Gardens Concert Series has increased in popularity to the point that membership does not guarantee a ticket to any given show. If concerts are a priority, please consider upgrading your membership to the Gardens Plus and above level before April 9, 2014. Please call us to upgrade your membership.

I became a member to get concert tickets and didn't get tickets to the show I wanted. Is my membership refundable?
Memberships are non-refundable and do not guarantee tickets to any event or concert.

How many tickets per show can I purchase as a member?
You may purchase up to six tickets per membership per concert.

It rained on concert day and I didn't attend. Can I get my money back?
Concert tickets are non-refundable. Concerts are held rain or shine.

Can my childcare provider bring in my children on my card?
Denver Botanic Gardens offers a caregiver card option for $40 in addition to your regular membership. At the Gardens Plus level of membership and above, this card is complimentary.

What is the best level of membership if I want to bring my whole family?
Members have several options--at the Friends & Family level you may bring up to six guests per visit. These may be your own children, friends of your children or grandchildren. See our Benefits at a Glance chart for the list of all benefits per level of membership.

As a member, can I get in free to any of the special events?
Unlimited general admission does not include separately-ticketed events.

I frequently visit other botanic gardens throughout the country. Is there a reciprocal membership program?
Enjoy benefits to more than 270 American Horticultural Society member organizations in North America, including special reciprocal admission at select locations. See a list of participating gardens at ahs.org.

Can I pay for my membership using monthly installments?
Patron level and above members can now pay their Membership Pledge in installments.

How do I cancel my membership?
You may discontinue your membership at any time by emailing our membership department. Please note: membership fees are non-refundable.

What is the tax deductibility of memberships?
Memberships are non-refundable and non-transferable. The IRS has issued guidelines affecting the tax deductibility of Denver Botanic Gardens memberships. Membership categories up to and including Four Seasons Memberships ($1,250) have no fair market value for tax reporting purposes. Please contact the development office for information regarding Director's Circle and Garden Leader Memberships. Please consult your financial advisor regarding the tax deductibility of your membership.