membership faqs

Contact us
Membership Department
720-865-3525
membership@botanicgardens.org

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Become a member of Denver Botanic Gardens today
Renew or upgrade your membership
Buy a gift membership
View a list of concert ticket sale dates per membership level

1. As a member, when will I be able to purchase concert tickets?
Concert tickets are offered to members first. In 2011, member-only sales begin on April 25. Sales will be offered online or by phone only. Each level of membership is entitled to a specific sales date during priority week. See our list of ticket sale dates per membership level. Remember, your membership must be active and current as of April 20, 2011 with an expiration date of April 30, 2011 or later to qualify for this sale period.

2. If I become a member after April 20, 2011, when/how can I purchase concert tickets?
If renewing or purchasing your membership after April 20, you will be able to purchase concert tickets on Mon, May 2 at the reduced member price online or by phone.

3. Can I upgrade my membership after the lineup is announced?
If you would like to upgrade your active membership for concert tickets, you must do so by April 20, 2011. To discuss upgrade options, please contact Membership Services at 720-865-3525.

4. How do I purchase concert tickets?
Tickets can be purchased online or by phone on the designated membership level sales date beginning on Monday, April 25, 2011.

5. I'm a member and a concert sold out before I could purchase a ticket. What should I do?
Denver Botanic Gardens Concert Series has increased in popularity to the point that membership does not guarantee a ticket to any given show. If concerts are a priority, please consider upgrading your membership to the Family Plus/General Plus and above level before April 20, 2011. Please call us to upgrade your membership.

6. I became a member to get concert tickets and didn't get tickets to the show I wanted. Is my membership refundable?
Memberships are non-refundable and do not guarantee tickets to any event or concert.

7. How many tickets per show can I purchase as a member?
You may purchase up to six tickets per membership per concert.

8. It rained on concert day and I didn't attend. Can I get my money back?
Concert tickets are non-refundable. Concerts are held rain or shine.

9. Can my childcare provider bring in my children on my card?
Denver Botanic Gardens offers a caregiver card option for $40 in addition to your regular membership. At the Family Plus/General Plus level of membership and above, this card is complimentary.

10. What is the 2011 tax deductibility of memberships?
Memberships are non-refundable and non-transferable. The IRS has issued guidelines affecting the tax deductibility of Denver Botanic Gardens memberships. Membership categories up to and including Four Seasons Memberships ($1,250) have no fair market value for tax reporting purposes. Please contact the development office for information regarding Director's Circle and Garden Leader Memberships. Please consult your financial advisor regarding the tax deductibility of your membership.

11. What is the best level of membership if I want to bring my whole family?
Members have several options--at the Family/General level you may bring up to six guests per visit. These may be your own children or grandchildren. See our list of all benefits per level of membership.

12. How do I cancel my membership?
You may discontinue your membership at any time by e-mailing our membership department. Please note: membership fees are non-refundable.